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Sr. Data Engineer / Production Support Lead

Chubb

Salary not specified
Jul 4, 2025
Philadelphia, PA, USA
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Chubb is looking for a Sr. Data Engineer / Data Warehouse Production Support Lead to ensure the smooth and reliable operation of their North America enterprise data warehouse, which is a strategic application feeding critical business decisions.

Requirements

  • Possess a strong understanding of data warehouse technologies, ETL processes, and database management systems
  • Demonstrate strong analytical and problem-solving skills to effectively address technical issues and challenges

Responsibilities

  • Lead the process of identifying, prioritizing, and resolving production issues, ensuring minimal disruption to business operations.
  • Investigate and identify the root causes of incidents to prevent recurrence
  • Continuously monitor the data warehouse's performance, identifying bottlenecks and areas for improvement
  • Implement performance tuning techniques to optimize query execution times, ETL processes, and overall system performance
  • Implement and maintain data validation processes to ensure the accuracy and integrity of data in the data warehouse
  • Address data quality issues, including data cleansing and transformation, to ensure data accuracy and consistency
  • Participate in the planning and execution of data warehouse releases, ensuring minimal disruption to production operations

Other

  • Maintain clear and timely communication with stakeholders, including business users, IT teams, and management, throughout the incident lifecycle.
  • Collaborate with other teams to ensure the data warehouse has sufficient resources to meet current and future demands
  • Build and maintain strong relationships with business users, IT teams, and other stakeholders
  • Maintain comprehensive documentation of the data warehouse architecture, processes, and procedures
  • Lead and mentor team members, providing guidance and support as needed