Ochsner Health needs to ensure accurate, approved, and timely input of all data into the Human Resources information system (HRIS). This involves identifying and resolving data issues, updating HR databases, performing audits and reconciliations, and providing system support and education to end-users.
Requirements
- Must have computer skills and dexterity required for data entry and retrieval of information.
- Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
- Ability to learn HR systems and master a computerized data entry system.
- Skills to identify and analyze issues based on system data or other available information.
- Ability to manage complex requests within tight deadlines and identify when data-related issues need to be escalated.
- 5 years of experience in operations, including entering data into HR systems, analyzing data and providing customer service
Responsibilities
- Inputs HR data into all HR systems and processes mass uploads.
- Manages email boxes, system inboxes and tickets.
- Audits data and performs reconciliation of data.
- Works with end users, Leaders and members of HR on data inquiries and requests.
- Provides team training, guidance and support on data entry and system processes.
- Works on special projects and initiatives as required.
- Other related duties as required.
Other
- High School diploma or equivalent
- Effective verbal and written communication skills and the ability to present information clearly and professionally.
- Working knowledge of HR operations and HR transactions including the ability to handle confidential information.
- Strong focus on customer service with the skills to handle multiple data requests in a timely manner.
- Excellent organizational and documentation skills.
