Southern Glazer's Wine & Spirits is looking to develop and deploy cutting-edge machine learning and artificial intelligence solutions for their Next Best Action and Recommendation Initiatives to drive business growth and enhance sales and customer experiences.
Requirements
- Proven experience with embedding models, ranking/retrieval systems, and collaborative filtering techniques
- Hands-on experience with large language models, fine-tuning, and prompt engineering
- Experience building and deploying agentic AI systems with tool calling capabilities
- Solid understanding of Retrieval Augmented Generation (RAG) architectures and implementation
- Experience managing and delivering complex AI/ML products from research to production
- Deep knowledge of modern recommendation system architectures, transformer models, and large language model fine-tuning
- Proficiency in Python with ML frameworks (PyTorch, TensorFlow, MLflow), LLM tools and frameworks (LangChain, OpenAI Agents), and vector databases
Responsibilities
- Design and implement advanced recommendation systems for sales and ecommerce applications, including item similarity models, product substitution recommendations, add-to-cart suggestions, and ready-to-reorder predictions
- Develop and optimize embedding models, ranking/retrieval systems, and collaborative filtering techniques including two-tower architectures and matrix factorization
- Create and maintain LLM-based sales execution agents with tool calling capabilities and RAG systems to provide intelligent product recommendations and account-specific insights
- Gather, process, and ensure quality of large-scale datasets while performing comprehensive EDA to identify high-value patterns and business opportunities
- Design and maintain scalable ML pipelines for real-time inference and batch processing with robust model monitoring and evaluation frameworks
- Guide cross-functional teams in AI-driven initiatives, creating compelling visualizations and presentations to communicate model performance and business impact
- Stay current with latest AI/ML developments and contribute to AI strategy roadmap, identifying new opportunities for AI application in beverage industry commerce
Other
- Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people - and equips them with leading technology, continuous learning, and the ability to bring their best selves to work.
- By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community.
- Plan work within an agile framework by breaking out big initiatives into smaller, attainable tasks or experiments that can be assigned throughout the team
- Provide strategic insights and recommendations based on AI analysis to influence executive decision-making and mentor junior team members
- Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine
