Early Warning is looking for a Sr. Delivery Manager to ensure the day-to-day performance of multiple platforms, including making appropriate changes or modifications to maintain required performance. The role will act as a Subject Matter Expert (SME) for various applications and systems in production, client implementation support, and overall platform requirements.
Requirements
- Five plus years of knowledge and/or experience in development, project management, and requirements for systems performance and reliability.
- Advanced knowledge of platform architecture systems and requirements.
Responsibilities
- Oversees platform architecture requirements and recommends changes to ensure adequate performance requirements are satisfied.
- As a member of Delivery, the position works closely with the Production Control Analysts and Technology Operations in day-to-day support functions and with others as necessary to ensure successful new client implementations.
- Participates in platform projects to ensure reliability, scalability, functionality, capacity, and performance requirements are not adversely impacted.
- Performs user acceptance testing (UAT) and deploys code into production
- Documents all new application functionality, including workflow diagrams, and assists in training Production Control Staff
- Serves as the point of escalation, including assignment of priorities, for system issues prior to being assigned to Development.
- Provides day to day oversight of the systems and overall functionality and performance which includes recommendation and/or approval of changes to the application environment(s).
Other
- Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.
- Ability to analyze problems and review multiple alternate solutions including analysis of advantages and disadvantages and make decisions.
- Ability to relate business needs to system capabilities and to fully understand the role of the systems and impacts to the business.
- Effective leadership and the ability to manage multiple priorities
- Strong attention to detail and accuracy.
