BrightView Landscapes, LLC is looking to enhance and maintain their CRM platform (Salesforce) to improve business enablement, drive competitive differentiation, simplify UI/UX, increase revenue, reduce expenses, and achieve continuous process improvement.
Requirements
- Strong experience with Salesforce CRM platforms (SalesCloud, Communities, ServiceCloud)
- Experience with Salesforce Mobile App Customization
- Expertise in building complex, scalable and secure applications on Salesforce Lightening Platform
- Experience working with Copado, Jira
- Proficient in Salesforce flows, workflow rules, formula fields, custom UI, such using Visualforce, Aura, and LWCs
- Experience with Designs and develops complex business logic and user interfaces using Apex, Visualforce, and Lightning Web Components (LWCs)
- Implemented advanced data modeling, integration techniques, and asynchronous programming (e.g., batchable, queueable, schedulable)
Responsibilities
- Customize and maintain Salesforce objects, fields, layouts, flows, and validation rules to meet business requirements
- Create reports, dashboards, and other end user-facing UI configurable items
- Develop customized solutions within the Salesforce platform
- Manage user roles, profiles, permission sets, and sharing settings to ensure data security and compliance, including user access and security
- Evaluate systems stability and functionality, proactive monitoring of jobs, monitoring for system performance, troubleshoot issues, and escalate to Salesforce support as needed
- Resolve user issues related to workflows, approvals, or data visualization for ease of use
- Maintain enhancements, incident and bug tracking through ticket management systems
Other
- Previous work experience with application and software development
- 7+ years of experience in application development or CRM support role
- Salesforce Administrator / Advanced Administrator certifications
- Salesforce Platform Developer II Certification preferred
- Effective communication skills, verbal and written
