Cat Digital is building a new team to deliver best-in-class customer-facing experiences that match customers to Caterpillar's industry-leading range of machines, engines, power systems and other primary products. They are looking for an experienced, strategic product leader to lead a team of digital product specialists responsible for bringing these experiences to life for their customers.
Requirements
- Minimum of 2 years leading teams responsible for product management, digital marketing and/or software engineering tied to websites or mobile apps.
- Minimum of 5 years with responsibility for execution in a product management and/or marketing organization
- Minimum of 8 years experience working within a complex, matrixed organization and across roles by leading and influencing without formal authority
- Proven ability to build relationships, network internally and influence senior / executive level leadership
- Experience managing UX and design for customer-facing digital experiences
- Deep expertise working across the Caterpillar matrix and dealer network
- Technical acumen and understanding of Content Management Systems such as Adobe Experience Manager Sites
Responsibilities
- Leads discovery, strategy and solution design activities for customer journeys delivered within our cat.com channel
- Responsible for overseeing transformation of cat.com as part of a Product Management leadership team
- Manages prioritization of epics, features and enhancements for both existing and future state backlogs
- Partners downstream with Application Engineering, Platform and AI teams to develop and deploy new features and new releases on schedule
- Drives functional enhancements and anticipates new opportunities and needs
- Ideates about future-state enhancements based on industry trends
- Ensures feedback from current and potential users, analysts and users of competitive products
Other
- Leads a team of 6-8 experienced team members across roles such as Product Managers, Product Owners and Business Analysts
- Partners upstream with Caterpillar's business units to understand marketing strategy, commercial plans and product priorities
- Drives a culture of teamwork, inclusion & connection, and focuses on ensuring the team prioritizes meaningful, impactful work
- Proven experience coaching and developing employees, ensuring they are being cared for both personally and professionally
- Financial acumen and budget management experience
