Hallmark Digital is looking to optimize sales, merchandising, marketing, data, and operations for Hallmark's direct-to-consumer experiences by improving their Omni team's capabilities in order management, fulfillment, inventory, and payment on Hallmark.com.
Requirements
- Experience with agile development methodology
- Experience with Manhattan Active Omni or a similar enterprise order management system
- 3-6 years of digital product management experience
- Knowledge of JIRA and other product management tools such as Confluence
- Familiarity with application testing, debugging and analysis of issues
- Specialized in any Order Management Tool and integrations around it
- Experience in Order and Inventory data flow and Payment integration related requirements
Responsibilities
- write user stories
- manage the product backlog
- perform release planning
- escalate issues as necessary
- oversee day-to-day user support and satisfaction of their products
- proactively communicate back with business partners on new enhancements
- research and respond to questions
Other
- Bachelor’s Degree or 4 years professional work experience
- At least 3 years of product management, website management experience, digital account management experience and/or other related experience with technology platforms
- strong communication and facilitation skills
- proven record of leading complex projects with multiple business partners
- exhibit corporate & interpersonal savvy and confidence leading technical projects under tight budgets and timelines
