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Sr. Director, People Operations - Business Operations

Memphis Grizzlies

Salary not specified
Sep 1, 2025
Memphis, TN, US
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The Memphis Grizzlies are looking to solve the problem of providing comprehensive Human Resources leadership and ensuring compliance, efficiency, and alignment with business objectives.

Requirements

  • Knowledge of all federal and state regulations affecting employee benefit programs, including ERISA, COBRA, FMLA, Section 125, ACA, Social Security and DOL requirements.
  • Comprehensive knowledge of HR best practices and employment laws with a deep understanding of their impact on organizational operations.
  • Proficiency in HR technology and data analytics, experience with UKG, ICIMS, Trakstar is a plus.
  • Demonstrated expertise in employee relations, employee recruiting and retention, employee benefits administration, compensation management and workforce planning.
  • Analytical skills with an eye for story-telling with data.
  • Growth mentality and resiliency.
  • Ability to maintain a strict code of confidentiality and discretion.

Responsibilities

  • Lead HR initiatives and apply project management expertise across key areas, including full-time and event-day recruitment, employee relations, employee self-service, HR shared services, benefits, compliance, and compensation.
  • Manage the design and administration of competitive compensation and benefits programs that attract, motivate, and retain top talent while aligning with financial objectives.
  • Develop dashboards and reports to track HR operational metrics regularly and provide actionable insights to the HR Team and leadership team.
  • Oversee HR software system updates, ensuring the organization’s HR technologies are efficient, effective, and aligned with future needs.
  • Partner with the Director, Talent Development to identify, develop, and oversee training programs for business operations that enhance leadership capabilities and align with the evolving needs of the business.
  • Stay on top of the latest HR best practices and methodologies within sports/entertainment, venue management and media.
  • Partner with the VP, People & Culture to drive a culture of inclusion and ensure training, awareness, and accountability across the organization.

Other

  • Bachelor’s degree in human resources or a related field with a strong background in compensation, benefits, worker’s compensation, HRIS, employee relations and other HR functions.
  • 10+ years of experience in Human Resources, preferably in sports, entertainment, hospitality or related field with prior experience overseeing both strategic and operational HR functions.
  • 5+ years of people leadership experience, specifically coaching, mentoring and developing human resource professionals.
  • Exceptional leadership and strategic planning capabilities, including strong project management and demonstrated experience mentoring and influencing team members.
  • Excellent organizational and time management skills, as well as the ability to effectively prioritize and meet deadlines.