Concentrix is seeking a visionary Sr Director of Platform Engineering, Software Engineering and Software Reliability to lead a global organization spanning Site Reliability Engineering (SRE), DevSecOps, Quality Engineering, Platform and Application Development, and Enterprise Tooling Administration. This executive will set the technical strategy and standards for the Business Engineering Solutions & Technology organization, defining engineering, architectural, SRE, and SDET practices that will be adopted across multiple engineering groups. Transform manual DevOps into AI-powered CI/CD pipelines, build resilient platforms, and scale engineering maturity to enable secure, high-velocity software delivery. This role requires close partnership with the Global Product Organization (GPO) and internal IT teams to unify software delivery practices, modernize engineering operations, and influence global architectural decisions.
Requirements
- Deep technical expertise in IaC, configuration management, observability, DevSecOps, security testing automation, and AI-assisted engineering tools.
- Strong architectural vision and ability to set standards for engineering excellence across multiple teams.
- Demonstrated success building global internal developer platforms, setting engineering and architectural standards, and scaling CI/CD pipelines to thousands of developers.
- Experience establishing SRE and SDET practices and influencing cross-functional engineering groups on technical strategy.
- Proven ability to implement AI and GenAI solutions to boost productivity and enable next-generation engineering capabilities.
- Extensive background in quality engineering, test automation, and large-scale cloud platform transformations.
- Partner with Security leaders to embed DevSecOps practices and ensure vulnerabilities are addressed early in the SDLC (Shift Left).
Responsibilities
- Define and execute a global platform, reliability, and software delivery strategy, ensuring alignment with business outcomes.
- Lead transformation from manual DevOps practices to fully automated, AI-augmented CI/CD pipelines.
- Deliver self-service developer platforms, AI-enabled toolchains, and scalable automation solutions to improve engineering productivity.
- Establish enterprise-wide engineering and architectural standards for platform engineering, SRE, and SDET practices.
- Implement AI and GenAI solutions to enhance code quality, automate repetitive tasks, and accelerate development cycles.
- Mature SRE capabilities to improve platform reliability, resilience, and MTTR.
- Lead the strategy and administration of enterprise software delivery tools, including GitHub Enterprise Managed Users.
Other
- 15+ years of progressive engineering leadership roles with VP-level impact, leading SRE, DevSecOps, platform engineering, and application development.
- Global leadership experience, spanning Americas, EMEA, and APAC, including direct leadership of LATAM engineering teams.
- Bilingual (English and Spanish) required.
- Executive-level communication skills with ability to partner with technical, business, security executives and global product leaders.
- Proven organizational transformation and agile leadership capabilities.
