ServiceNow is looking to solve complex high-tech problems by hiring MBA students to join their Product Management team. These individuals will undertake research, design, and execute analysis, and help frame and structure complex problems to accelerate impact and contribute to the company's overall business strategy.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- Experience defining and capturing product requirements and transforming them into a product roadmap
- Strategic mindset: able to drive product strategy that achieves substantial customer value and business outcomes; able to make trade-off decisions considering what’s desirable, viable, and technically feasible.
- Strong prioritization skills and the discipline to focus on high impact activities
- Deep curiosity about customer needs, along with building customer relationships and delivering high value solutions
- Exceptional problem-solving and analytical skills and a proven process of data-validated, hypothesis-driven, experiment-tested decisions.
- Experience or awareness with Agile and the Software Development Lifecycle
Responsibilities
- Set product vision & strategy
- Define the roadmap, requirements & product success metrics
- Develop and test innovative product ideas
- Work closely with customers to understand their needs and problems to be solved
- Own detailed competitive analysis for their feature/product
- Support senior program managers and/or product managers across the entire project lifecycle to deliver critical programs for Service Now initiatives.
- Work and collaborate directly with Product Managers, Product Design, & Development Teams to build new features and improve adoption on existing features.
Other
- Currently enrolled in an accredited university as a full-time student pursuing an MBA degree
- 3 – 6 years of related experience (not to exceed 6 years of experience)
- Graduating Spring/Summer 2027 preferred
- experience working with developers and designers to craft delightful customer experiences in a highly collaborative environment
- Demonstrated project management experience from previous internship, or academic or personal projects
