The company is looking to define and execute product strategies for consumer lending products like HELOCs, personal loans, credit cards, and auto loans to drive growth, profitability, and member satisfaction. They aim to innovate in digital lending, ensure compliance, and build products that meet evolving member needs.
Requirements
- 5 years - Consumer lending, financial services, product management or related - Minimum
- 2 years - People Management - Minimum
- 8 years - Consumer lending, financial services, product management including people management
Responsibilities
- Define and execute product strategies across HELOC, personal loans, credit cards, and auto loans to drive growth, profitability, and member satisfaction.
- Identify market opportunities, member needs, and competitive trends to inform product roadmaps.
- Partner with risk, compliance, marketing, operations, and technology teams to bring innovative lending solutions to market that meet member needs and drive business growth.
- Ensure lending products meet regulatory and compliance standards while maintaining a member-centric focus.
- Champion digital product experiences that simplify borrowing and deepen member relationships.
- Work with digital channels, UX/UI teams, and technology partners to deliver seamless end-to-end lending journeys.
- Monitor and improve member satisfaction, adoption, and engagement across loan products.
Other
- Plan, oversee and lead the work of the team to meet functional and individual operational objectives and goals.
- Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
- Responsible for hire, fire, performance, discipline and problem-resolution decisions.
- Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act.
- Ensures compliance with all applicable state and federal laws, company procedures and policies.
