Care.com is looking to solve the business problem of creating market-leading top-of-funnel experiences for their members, focusing on user acquisition, engagement, and conversion through design leadership.
Requirements
- 8+ years of UX design experience building and evolving consumer-facing product experiences, across both web and native mobile platforms
- 3+ years of experience in leading product design teams in delivering market-leading, consumer-facing products
- Expert level understanding of design and UX principles, with a strong ability to support and coach team members in elevating their project deliverables.
- Your portfolio demonstrates a very high bar for visual and interaction design craft and a strong eye for visual and interaction design
- Proven experience driving top-of-funnel growth.
- Demonstrated success leading design initiatives that increase user acquisition, engagement, or conversion in a consumer-facing product, with a strong understanding of growth metrics, experimentation, and data-informed design.
- Deep experience in cross-functional collaboration within a large enterprise and on complex initiatives
Responsibilities
- Build and mentor your product design teams, fostering a culture of continuous growth and supporting team members in their individual goals.
- Create a culture of innovation and excellence within your teams, always striving to create more impact for Care's customers.
- Facilitate high-impact design critique and design review loops.
- Ensure that the needs of our customers are at the forefront of everything the team does and help to deepen the team's understanding of our customers.
- Play a critical role in helping to craft the overarching design strategy for your product area and collaborate closely with key partners in shaping the Care's long-term vision.
- Lead design initiatives that increase user acquisition, engagement, or conversion in a consumer-facing product.
- Lead the design process for research & discovery, through release & continuous iteration.
Other
- We are in the office Monday, Wednesday & Thursday
- Strong project management skill set, with the ability to manage the flow of the team's work with efficiency and identify where there are opportunities to improve
- Strong communication and collaboration skills with cross-functional teams and stakeholders
- Strong ability to help shape and evolve design and product development culture, in collaboration with fellow design leaders, product and engineering partners, and the rest of the design org.
- Care.com supports diverse families and communities and seeks employees who are just as diverse.
