Instacart is seeking to transform the in-store shopping experience by helping customers save time and money while helping grocery retailers grow their business through the development of Caper Cart, an AI-powered smart cart.
Requirements
- 10+ years of experience in product design, with 5+ years managing designers
- Proven track record of delivering innovative consumer hardware products that demonstrate measurable impact on both customers and the business
- A portfolio showcasing end-to-end design experience on hardware products—from generative concepts and prototyping to final production and launch
- Strong attention to interaction design, visual aesthetics, motion, content, and the overall cohesiveness of the user experience
- Demonstrated ability to transform user experiences by consistently balancing visionary thinking with near-term, actionable execution
- Strong awareness of industry and market trends, as well as emerging technologies and tools that can shape future solutions
- Experience working on consumer hardware products with computer vision or weight sensors is a plus
Responsibilities
- Define our Caper cart experiences by pushing the boundaries of our digital experience
- Improve/refine our current generation of carts and define future generations
- Use full range of skills including strategic design, ideation, prototyping iteration and research
- Partner closely with Product, Engineering, User Research, and Business Development to bring our carts to life
- Drive getting customer insights throughout the development process and be responsible for translating them into actionable improvements in partnership with Research
- Coach and develop the careers of our product designers
- Drive work in a hands-on manner, jumping in when needed, to ensure craft excellence that also balances business needs
Other
- Availability and willingness to travel as needed for in-store research, team collaboration, or key moments in the product development lifecycle
- Excellent communication and interpersonal skills
- Prior experience managing and mentoring product designers, with a track record of fostering growth and development across different career stages
- Comfortable working in fast-paced, start-up environments
- Degree requirements not specified, but 10+ years of experience required
