Palo Alto Networks is seeking a Senior QA Manager to ensure the quality, reliability, and scalability of their cloud security services, addressing the need for robust enterprise security and performance in a rapidly evolving digital landscape.
Requirements
- Strong background in enterprise SaaS product QA, preferably in security/data protection, or compliance software.
- Experience managing QA for cloud-native services (AWS, Azure, or GCP).
- Proven expertise in integration testing with third-party systems, APIs, and enterprise tools.
- Solid experience with performance, scalability, and reliability testing for distributed systems.
- Strong understanding of QA automation frameworks and tools (Selenium, Cypress, Playwright, JUnit, TestNG, REST Assured, etc.).
- Track record of building CI/CD integrated test pipelines (Jenkins, GitHub Actions, GitLab CI, CircleCI, etc.).
- Knowledge of containerized environments (Docker, Kubernetes) and microservices QA practices.
Responsibilities
- Define and drive the QA strategy for cloud-delivered services, ensuring robust functional, integration, performance, and security testing.
- Champion automation-first practices, building frameworks and pipelines integrated into CI/CD workflows.
- Drive quality for complex integrations with third-party cloud services, APIs, and enterprise identity/security systems.
- Establish metrics, dashboards, and KPIs to track quality, performance, and release readiness.
- Stay ahead of industry trends in cloud, AI/ML-driven quality assurance, and DevSecOps, incorporating innovations into QA processes.
- Own the customer-quality mindset, ensuring that every release delivers measurable reliability, performance, and security improvements.
- Guide your team through all phases of the product lifecycle — from design and development to deployment and customer success — ensuring our solutions meet the highest standards of enterprise security and performance.
Other
- 10+ years of QA experience, with at least 4+ years in QA leadership/management roles.
- Lead a diverse, high-performing QA team, fostering innovation, collaboration, and accountability across a distributed organization.
- Partner closely with Product Management and Engineering to deliver quality products aligned with business and customer needs.
- Collaborate cross-functionally with Engineering, DevOps, SRE, and Support to ensure smooth releases, high availability, and customer satisfaction.
- Serve as a mentor and coach, developing the skills and careers of your QA engineers while holding them accountable for delivery excellence.