Spectrum is looking to enhance the customer experience through exceptional digital products, and the Senior Manager, Product Design will champion systems-thinking and research-focused design to support this goal.
Requirements
- 5+ years of UX/UI or product design management experience
- Experience with designing high-fidelity prototypes
- Experience with research-driven, iterative product design
- Understanding of development processes
- Effective presentation and communication skills, and the ability to “sell” ideas to various audiences, technical and non-technical
- Ability to demonstrate UX/UI design management skills via resume and portfolio
- Ability to sketch and generate big-picture ideas for early-stage product design work
Responsibilities
- Manage an innovative and collaborative team to produce exceptional digital products that enhance the customer experience
- Establish and evolve KPIs for products and initiatives and performance targets for management of team
- Identify design tooling solutions and product design best practices that consistency align to design system guidelines
- Provide direction for development of new products, technologies, and initiatives, as well as existing technologies and current operational initiatives
- Review selections on bids for contracted projects, and provide recommendations as necessary
- Facilitate capital budget process and manage approved budget plan
- Manage contractors and consultant organizations supporting the delivery of technology projects
Other
- Bachelor's degree in Design/HCI or related field, or equivalent real-world experience
- Ability to read, write, speak and understand English
- Ability to make decisions and solve problems while working under pressure
- Ability to supervise, manage, motivate, and train cross-functional teams
- Travel as required