Disney Streaming is looking to hire a Sr. Principal User Experience Researcher (UXR) to be a senior thought leader within their Streaming organization. This role will champion the voice of the user, ensuring decisions are grounded in human understanding and storytelling. The goal is to influence product vision, strategy, and execution for a unified streaming experience across Disney+, Hulu, and ESPN+.
Requirements
- 12+ years of applied product or design research in consumer-facing digital products at scale
- Deep expertise in generative research, with focus in either qualitative or quantitative methods
- Strong fluency across complementary methods (e.g., a qualitative lead who can frame and interpret quant, or a quant lead who can design and integrate qual)
- Ability to connect generative and evaluative insights to guide product strategy and decision-making
- Prior experience working in streaming, gaming, social platforms, or other high-engagement consumer ecosystems.
- Familiarity with behavioral science, human-computer interaction, and AI-driven personalization.
- Experience building research practices or frameworks at the Principal+ level.
Responsibilities
- Set Research Strategy: Define and own the long-term research agenda for Streaming. Ensure both generative and evaluative insights inform product decisions.
- Lead Generative Research: Personally drive generative research in the most ambiguous and high-stakes areas.
- Stand Up Evaluative Practice: Establish the evaluative research practice by setting standards, frameworks, and measures of success.
- Elevate Craft and Scale Impact: Model best-in-class methods and mixed-method rigor.
- Mentor other researchers and create connective tissue across qualitative, quantitative, and behavioral science practices.
- Cross-Functional Partnership: Work closely with product managers, designers, engineers, and data scientists to embed research throughout the product lifecycle.
- Thought Leadership: Represent Disney Streaming as a senior voice on human-centered innovation.
Other
- Proven success influencing executives and shaping business-critical decisions through research
- Exceptional communication and storytelling skills to make complex insights clear and actionable
- Executive Influence: Translate complex insights into clear narratives and frameworks that drive alignment with senior leadership.
- Use research to shape vision, strategy, and prioritization.
- Master’s or Ph.D. in Human-Computer Interaction, Cognitive Psychology, Anthropology, Behavioral Science, or related field (or equivalent practical experience).
