Raptor Technologies is looking to integrate SmartPass, a digital hall pass solution, onto their existing platform to enhance school safety and operational efficiency. The goal is to maximize instructional time, reduce hallway disruptions, and provide real-time visibility into student movement while reducing administrative burden for schools.
Requirements
- Approximately 10 years of Software Product Management experience
- Strong experience in SaaS and cloud-based products a must
- Strong agile SDLC experience a must (with use of JIRA, Atlassian, Confluence)
- Mobile ecosystem a plus
- Understanding of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns
- Proven ability to analyze and synthesize information and convert it into actionable plans and business cases
Responsibilities
- Develop and own the product strategy to increase customer adoption and drive new sales, leveraging a cloud-based, mobile enabled SaaS platform.
- Evaluate and understand strategic customer and market needs to inform the prioritization of sprint planning and the direction of product roadmaps
- Utilize Agile best practices to collaborate with engineering and design leads in the definition and prioritization of customer and internal user requirements, technical debt, security vulnerabilities, system bugs, and any other necessary work to establish a groomed backlog of work for product development.
- Utilize product discovery techniques and metrics to evaluate and understand product usage, risk, data, and analytics to inform product decision making
- Develop and deliver on realistic, aggressive delivery timelines in coordination with product management, development, creative and other stakeholders
- Manage the product life cycle from conception through release, organizational readiness, go-to-market, and beyond to ensure adoption and monetization goals are achieved for the customer and Raptor
- Define and communicate the product vision and roadmap for short-term, mid-term, and long-term horizons
Other
- Collaborate with the Product Management team and stakeholders to understand customer, business and market needs; ensure alignment with product portfolio vision and the portfolio roadmap for our electronic hall pass (SmartPass) solutions.
- Partner with Product Marketing to understand market needs, direction, trends, and competitive market forces
- Work directly with customers to understand their current needs and leverage these relationships in validating product direction and ideas.
- Interface and engage with our client services and professional services teams to understand and address faster time to implementation and improved customer experience.
- Provide overall product leadership to resolve any impediment across the whole product life cycle for Hosting, Support, Marketing, Training, and Sales which are preventing the achievement of desired outcomes
