Five Below is looking to advance its Digital commerce capabilities and Omni Channel experiences by hiring a Senior Product Manager of Digital.
Requirements
- Experience using roadmap and agile project management tools (Jira, Aha ,) preferred
- Digital Experience (Top funnel, Mid Funnel, Lower funnel)
- Omni Channel Customer Journey (Buy Online Pick Up in Store, SMS, Push notifications)
- Analytics tools (GA, Power BI)
- Customer journey mapping & design (Figma, Miro)
- Digital Commerce Platforms (Commerce Tools, Salesforce, Adobe, Shopify)
- Strong experience defining product requirements, including functional requirements and supporting non-functional requirements across digital products (web, app and marketing)
Responsibilities
- Determines requirements that support effective business processes, through improvements in technology or data practices . Manages scoping, requirements definition and prioritization activities for initiatives of medium size and complexity.
- Maintains a register of business requests . Prioritizes product requirements, develops product roadmaps and owns the product backlog. Monitors the external environment and assessment of emerging technologies. Contributes to creating a systems capability strategy aligned with the business function's strategic requirements.
- Manages the product life cycle to meet user needs as defined by cross functional l eadership.
- Analyzes market and/or user research, feedback, expert opinion and usage data to understand needs and opportunities.
- Facilitates adoption of products by developing content, supporting and evaluating training, and monitoring product performance. Manages user acceptance testing, pilots, and product launches.
- Identifies the roles of affected stakeholder groups. Designs and facilitates a structured sequence of meetings, events or workshops to identify technical capabilities and business processes required to solve complex problems.
- Plans user research activities and facilitates input from stakeholders. Selects techniques and tools to develop user stories and elicit user experience requirements in complex situations . Resolves potential conflicts between differing user requirements.
Other
- 5+ years’ experience in product management or product ownership on an Agile team, preferably for a large retail company.
- Dedication to exceeding customer expectations and requirements
- BA or BAS degree in MIS, Computer Science or related area preferred
- Develop and deliver communications (both oral and written) that have clarity and impact
- Establish and maintain effective relationships with customers, internal and external
