PitchBook is seeking a Senior Product Manager to revolutionize how users discover insights by owning the user journey, product strategy, and customer experience (CX) for AI & Conversational Search capabilities within their platform. This role focuses on defining high-value natural language workflows and translating them into impactful product outcomes and business value.
Requirements
- 5+ years of progressive product management experience, with expertise in search, analytics, or AI-powered workflow tools
- Proven ability to lead user discovery and shape ambiguous problem spaces into focused product scopes
- Strong UX intuition in AI-assisted workflows where output quality can vary, while delivering experiences that scale and delight users
- Experience leading cross-functional teams through all stages of AI product development lifecycle across engineering, machine learning, design, data operations, research, marketing, and finance teams
- Strong familiarity with Large Language Models (LLMs), search systems, model evaluation methodologies, and iterative refinement processes
- Hands-on experience working effectively with both structured and unstructured data types
- Strong technical acumen, with hands-on experience in Python and SQL preferred
Responsibilities
- Define and own the end-user problem space for conversational search, identifying unmet needs and target personas to build new and valuable solutions
- Identify and validate high-impact, natural-language workflows through user research, log analysis, and rapid, iterative experimentation, ensuring a data-driven approach to product development
- Define and maintain a use-case playbook to guide model training, prompt design, and intuitive UX conventions, driving consistency and excellence
- Design model-driven UX patterns, including error states, confidence indicators, and feedback loops that enhance user trust and satisfaction
- Partner with domain Product Managers to prioritize data integrations that enable valuable, answerable queries for our users
- Iterate with bias for action to consistently seek product-market-fit, measure business impact, and optimize for growth
Other
- Bachelor’s degree required
- Support the vision and values of the company through role modeling and encouraging desired behaviors
- Participate in various company initiatives and projects as requested
- Demonstrated experience collaborating with executive leadership, aligning product initiatives directly with overarching business strategy and objectives
- Experience building or scaling LLM-powered features or sophisticated AI search experiences within a fast-paced environment preferred
