MetroStar is looking to enhance its ServiceNow Asset Management functionality for a large scale cloud and data platform, aiming to optimize asset lifecycle management, improve data accuracy, and support organizational goals.
Requirements
- Demonstrated expertise in ServiceNow platform implementation with experience in the IT Asset Management module a plus
- Proven track record of leading end-to-end product development initiatives, from ideation to deployment.
- Strong agile development experience including developing a roadmap, managing a backlog, and engaging with stakeholders and users
- Proficiency in configuring and customizing ServiceNow modules.
- Analytical mindset with a focus on data-driven decision-making.
Responsibilities
- Lead the design, development, and deployment of the ServiceNow Asset Management module, ensuring alignment with organizational objectives and industry best practices.
- Define and prioritize the product roadmap for asset management functionality, balancing stakeholder requirements with technical feasibility.
- Oversee the configuration, customization, and integration of the ServiceNow Asset Management module with other enterprise systems.
- Develop and implement processes for effective asset lifecycle management, including procurement, deployment, maintenance, and decommissioning.
- Monitor system performance and data integrity, implementing improvements as needed to ensure reliable and accurate asset tracking.
- Stay informed about emerging trends and updates in the ServiceNow platform to incorporate new features and enhancements into the asset management functionality.
- Act as the primary point of contact for asset management-related questions and issues, providing guidance and resolving challenges effectively.
Other
- 7+ years of experience in product management, IT asset management, or a related field, with a focus on enterprise IT solutions
- Have an active, government issued Secret security clearance or higher
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. (Or relevant experience in leu of degree)
- Exceptional communication and stakeholder management skills, with the ability to translate technical concepts into business value
- Ability to lead cross-functional teams in a collaborative and agile environment.
