Global Payments is looking to improve its payment technology and software solutions by managing the tools used by the Core Payments product teams, ensuring they are effective and aligned with company goals.
Requirements
- Proficient in Jira, Jira Product Discovery, Pendo, Confluence, 365 Move
- Deep understanding of product operating models and modern product management methodologies (e.g., customer discovery, empowered teams, outcome-based roadmaps)
- Experience defining and measuring KPIs to assess program success and drive continuous improvement
- Strong stakeholder management skills with the ability to influence at all levels of the organization — including executives
- Strong 5+ years of experience in product management, product operations or program management within a product-led organization
Responsibilities
- Evaluate, select, and implement tools for various product development stages (e.g., intake, roadmapping, prototyping, goals, etc)
- Ensure tools are efficient, scalable, and integrate well with existing systems
- Organize, distribute and present data from the tools such as burn down charts, roadmaps and reporting
- Manage tool licenses, subscriptions, and user access
- Stay up-to-date on emerging tools and technologies that could benefit and progress the Core Payment strategies
- Work with Product Operations Analyst to identify gaps in existing tools that impact analytics needed
- Operationalize the Product Operating Model and ensure teams are working through the defined delivery path (ex: gates for decision making, review meetings, etc)
Other
- Strong stakeholder management skills with the ability to influence at all levels of the organization — including executives
- Must be able to navigate a changing business landscape and influence others
- Willingness to travel 10-15%
- Candidates must be legally authorized to work for any employer in the United States (or applicable country) on a full-time basis without the need for current or future immigration or STEP OPT sponsorship
- Strong 5+ years of experience in product management, product operations or program management within a product-led organization
