Lenovo is looking to define and deliver the product roadmap and delivery strategy for the AIOps domain, focusing on building intelligent and automated operations for complex cloud environments.
Requirements
- 5+ years of Experience with AI Ops or global CloudOps as a Technical Product Manager
- 5+ years of Experience with technical project coordination or delivery for a software product
- Hands-on Experience with AI Agent Technologies and their constraints (LangChain, homegrown LLMs)
- Experience defining and evaluating intelligent workflows: diagnostics, remediation, and infrastructure optimization
- Experience with tools and frameworks such as Prometheus, Grafana, OpenTelemetry, ServiceNow, or Runbook Automation platforms
- Proficiency with Product Management and Collaboration tools: Figma, Jira, Confluence, Notion, SharePoint, Excel
- 10+ years of Experience with technical project coordination and software product delivery for global enterprise IT Operations
Responsibilities
- Define and prioritize features across six core AIOps product services
- Collaborate with engineering, design, DevOps, and architecture teams to ensure successful implementation
- Translate customer pain points and operational needs into actionable user stories and functional requirements
- Drive cross-team alignment and facilitate agile delivery processes (backlog grooming, sprint planning, etc.)
- Engage with customers and internal stakeholders to validate product value and prioritize enhancements
- Monitor competitive AIOps solutions and emerging technologies to ensure long-term differentiation
- Define and evaluate intelligent workflows: diagnostics, remediation, and infrastructure optimization
Other
- Bachelor’s degree in Engineering, Computer Science, Data Science, Information Technology or relevant field
- Cultural Competency working across Chinese, American, Desi, European, and South American cultural contexts, ensuring messages are communicated with clarity and tact
- Ability to translate technical complexity into business value
- Travel requirement: 3 days per week at Morrisville location
- Visa requirement: not specified
