Nordstrom is looking to solve challenges related to Software Asset Management (SAM) transformation by leveraging advanced technologies like automation and generative AI to manage the end-to-end software lifecycle. The goal is to optimize software spend, enhance compliance and risk management, and drive measurable business value.
Requirements
- 7+ years’ experience managing large-scale, cross-functional programs, with a focus on Software Asset Management (SAM)
- 7+ years of proven ability to deliver high-impact programs (multimillion-dollar programs) while overcoming challenges and exceeding stakeholder expectations
- Deep knowledge of SAM principles, software lifecycle management, and software licensing models
- Expert knowledge of FlexeraOne, including foundational back-end knowledge
- Familiarity with major software vendors both on-premise and cloud (e.g. Oracle, Google, Azure, AWS) to ensure compliance and cost optimization.
- Proven ability to manage software audits and ensure audit readiness
- Track record of AI/automation enablement (e.g. Azure OpenAI, GitHub Actions, Power Automate) to optimize SAM processes and uncover actional insights, and how to implement automation workflows that reduce manual effort and enhance accuracy in reporting
Responsibilities
- Lead and oversee strategic SAM initiatives with broad organizational impact, high risk compliance programs and enterprise-impacting process improvements.
- Ensure programs are aligned with enterprise objectives, including cost containment, compliance readiness, operational efficiency, and deliver measurable outcomes.
- Incorporate AI and automation technologies into SAM processes to enhance SAM operations, reduce manual effort, and improve accuracy across license management and compliance reporting.
- Collaborate with cross-functional teams, including Vendor Management, Sourcing, Security, Engineering, Legal, and Tech Finance to drive a unified license-compliance process.
- Provide strategic data and process insights to cross-functional teams, ensuring clarity of roles, responsibilities, and understanding of deliverables for SAM programs.
- Identify gaps in operational Key Performance Indicators (KPIs) to measure the success of SAM programs, including cost savings, compliance adherence, and license optimization, and proposes solutions to leadership.
- Champion innovation with SAM by identifying opportunities to enhance tools, processes, and data integration to meet evolving business needs.
Other
- Executive stakeholder management – able to brief VP/CTO level, ability to be a strategic storyteller and distill complex data into action-oriented exec narratives
- Ability to inspire others, engage in healthy debate, including demonstrated experience leading strong teams and be a change catalyst that rallies diverse teams around new tooling and processes
- Ability to build relationships cross-functionally with multiple teams both within and outside of technology from areas such as Vendor Management, Security, Engineering, Product Management, Finance, Strategic Sourcing and Procurement, and HR
- Strong leadership skills to foster collaboration among cross-functional teams and drive alignment on SAM priorities
- Exceptional communication and interpersonal skills, with the ability to present complex technical concepts to both technical and non-technical audiences
