Boston Scientific is looking to solve challenges in the health industry, specifically in the Capital Equipment Supply Chain, by ensuring compliance with quality and regulatory requirements and driving operational excellence.
Requirements
- Strong knowledge of Quality Systems and regulatory requirements (FDA, EU MDR, ISO 13485).
- Demonstrated experience with process ownership, CAPA management, and compliance leadership.
- Experience with Capital Equipment or complex systems within a regulated supply chain.
- Knowledge of global supply chain processes, including Returns, Repairs, Service, and Distribution.
- Experience supporting global ERP/SAP deployments or other large-scale system implementations.
- Strong strategic thinking capability with the ability to balance long-term vision with executional excellence.
- Ability to drive change in a matrixed, global organization.
Responsibilities
- Provide leadership and subject matter expertise across Capital Equipment Supply Chain activities, ensuring compliance with BSC Quality Systems and global regulatory standards.
- Build and sustain global networks across Make, Repair, Distribution, Returns, Service (non field service), and Commercial Regions to ensure aligned processes and consistent execution.
- Understand and connect the moving parts of Capital Equipment operations, identifying strategic capabilities needed to strengthen quality, service, and repair processes.
- Influence and collaborate with a diverse stakeholder base to adapt global processes, represent the voice of regional commercial teams, and drive adoption of best practices.
- Guide global execution teams in resolving quality issues, managing CAPAs, and leading improvement initiatives across Returns, Distribution, in-house Service, and Repair operations.
- Support readiness for strategic initiatives such as global SAP launches, network expansions, and commissioning of new service and repair sites.
- Lead, coach, and develop a small global team (2–3 direct reports) to build expertise, accountability, and long-term talent capability within the organization.
Other
- Bachelor’s degree in engineering, or related technical field.
- 8–10+ years of experience in Quality, Operations, or Supply Chain roles within a regulated industry (medical device, pharmaceutical, or related).
- 10–15% travel required, both domestic and international.
- Ability to work flexible hours, including occasional off-hours, to collaborate effectively with global partners and teams across APAC, EMEA, and LATAM.
- Advanced degree (MS, MBA, or equivalent) preferred.
