Schwab is looking to conduct research on emerging technology and user trends to create innovative concepts that improve customer experience, implement prototypes, and present them to leadership. The R&D team aims to inspire business and technology teams with successful concepts for production and advise product backlogs.
Requirements
- Strong technical knowledge around Gen-AI and associated technologies (i.e., LLMs, PyTorch/Tensorflow, Transformers, Deep Learning, Reinforcement Learning)
- Strong understanding and desire for data analysis
- 6-8 years computer engineering (or similar work) experience desired, with 2-4 years in AI with an emphasis on Generative AI
Responsibilities
- Conduct research on emerging technology and user trends
- Create innovative concepts to improve Schwab's customer experience
- Implement prototypes
- Present prototypes to Schwab Leadership teams
- Conducting experiments that yield learnings to the business and technology teams
- Develop proofs-of-concept (PoC)
- Anticipating technology advancements that may impact Schwab products, services, or customer experience
Other
- Collaborating with and mentoring a small group of talented engineers
- Working with other Schwab technology and product organizations
- Developing industry expertise and stay abreast of technology trends
- Contributing to staff development by sharing industry and technical knowledge
- Exceptional ability and desire to acquire new knowledge and skills to solve challenges
- Must have the capacity to think outside the box and lead others in doing so
- Strong desire to “wow” our customers
- Passionate in cutting-edge technologies, intolerant to poor product designs
- Enjoy working with people in a diverse team environment
- Ability to think on one’s feet and enjoy finding new ways to solve problems
- Excellent communication skills for both small and large audiences
- Having the ability to clearly articulate direction decisions
- Experience in mentoring junior engineers with frameworks and best practices
- Financial industry experience is a big plus
- Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis
