Zapier is looking to scale its automation platform for enterprise customers by providing them with the necessary scale, control, visibility, and trust in the tools they use. This involves building foundational projects for enterprise admins and builders, such as hierarchical account management, cross-org visibility, user provisioning, and alerts.
Requirements
- Strong backend skills, with experience ideally in Python, Django, Node.js, MySQL, PostgreSQL, and AWS.
- Full Stack comfort—you’re primarily a backend expert but can contribute to frontend work (React).
- Experience with event-driven systems and platform thinking.
- Familiarity with systems like Kafka, SQS, and Fastify
- Experience with observability tools like Datadog, Grafana, and Graylog
- Familiarity with tools like GitLab, Kubernetes, and Terraform is a plus.
- You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast.
Responsibilities
- Building the first dedicated user flows for enterprise admins and builders
- Creating core features like: Hierarchical account management
- Cross-org visibility into usage and assets
- User provisioning and permissions transfer
- Alerts, dashboards, audit logs, and more
- Lead responses to critical incidents and customer-impacting events
- Build internal tools and improve core product features based on real-world feedback
Other
- 6+ years of professional experience, including 2+ years at a senior level.
- At least 4 years dedicated to building and refining web-based software products.
- Work directly with enterprise customers
- Collaborate across engineering, product, and support to solve urgent problems
- Collaborate cross-functionally with Product, Design, Revenue, Support, and GTM teams.
