Zapier is looking to solve the problem of making automation work for everyone by delivering products that delight customers through the development of Model Context Protocol (MCP), an open standard designed to let AI agents seamlessly reason, act, and orchestrate workflows across Zapier's 8,000+ integrations.
Requirements
- 6+ years of experience designing, developing and maintaining complex production systems
- Comfortable writing backend services (Python or Node.js ideal)
- Experience with API design, database modeling, or CI/CD pipelines
- Knowledge of AI tooling and experience using AI tools to accelerate development process
- Experience building or contributing to platform products with a focus on extensibility, documentation, and robust foundations
- Experience with model context protocol or agent frameworks
Responsibilities
- Design, implement, and evolve core APIs that enable agents to take meaningful actions across Zapier's ecosystem
- Build systems that support scalable orchestration, robust logging, and high-availability execution
- Collaborate on the architecture for MPC primitives like memory, context windows, and reasoning steps
- Integrate with Zapier's existing execution infrastructure and help build the interfaces between LLMs and automations
- Partner closely with Product, Platform, and Sales teams to ensure the protocol serves both external and internal needs
- Drive design decisions that prioritize scalability, performance, security, and clarity for developers and AI systems alike
Other
- Lead with customer empathy and curiosity
- Bias toward action, especially when next steps aren't obvious
- Demonstrate an ownership mindset
- Self-starter who is comfortable with ambiguity
- Ability to turn loosely defined problems into concrete action
