The City of Fort Collins Utilities Strategic Planning department needs to advance IBM Maximo for their IT/OT landscape across Light & Power, One Water, and Broadband (Connexion). This involves optimizing asset, work, and materials management, improving reporting and analytics, and ensuring system reliability, cost-effectiveness, and future-readiness.
Requirements
- Proven ability to develop, articulate, and communicate a clear product vision and strategic roadmap.
- Proficiency in using business intelligence and analytics tools
- Experience applying organizational change management and workforce training for new technologies and methodologies.
- Analytical mindset to assess value, make trade-offs, and guide continuous product improvement.
- Utilities Industry Knowledge: Deep understanding of utility business processes, regulations, and standards related to asset management is preferred.
- College degree or equivalent work experience. Other specialized skill training / certification may be required
- Five (5) or more years related experience
Responsibilities
- Define, own and communicate a clear product vision and roadmap for the IT/OT application, ensuring alignment with business goals and the needs of all stakeholders.
- Gather, document and prioritize user stories and requirements. Prioritizing features and user stories based on business value, Utility needs, business impacts and technical feasibility.
- Manage and refine the product backlog to maintain a consistently up-to-date, prioritized backlog.
- Champion the voice of the customer, ensuring that configuration and features are tailored to deliver tangible business benefits and a positive user experience.
- Manage or oversee documentation of product features, release notes, and user manuals as necessary.
- Stay abreast of upcoming product changes or enhancements from the vendor and ensure that Utility and OT/IT stakeholders are informed of their capability and availability.
- Understand all integrations, configurations and dependencies that impact the product's functionality, ensuring alignment between different systems and seamless end-to-end customer experience.
Other
- Build and maintain strong relationships with key stakeholders, including utility executives, department heads, and operational teams.
- Manage and oversee the budget, including initial setup, ongoing maintenance/support, and enhancements.
- Co-ordinate training and user adoption by organizing training sessions and providing ongoing support to ensure effective system utilization.
- In partnership with the Utilities Organizational Change Manager, develop and execute a change management strategy to ensure a smooth transition to the IT/OT system.
- Excellent verbal and written communication skills, with the ability to engage and manage diverse stakeholder groups and technical teams. Skilled in facilitation, and executive-level communication.
