Support production environment and keep Charles Schwab's shared environments available for customers.
Requirements
- Design hosting platform architecture and deploy applications to Private and Public cloud platforms like PCF and AWS or GCP, including compute, storage, networking, and IAM
- Networking and Active directory: Subnets, Route Tables, Security Groups, VPNS’s, Load Balancers
- DevOps Automation: Application Build and deployment pipelines using Git, Managing infrastructure as a code
- Telemetry: Design and implement application and infrastructure monitoring with AppDynamics, Grafana, and Splunk
- Install, configure, and administer Windows Server, with various roles and features including AD, DS, DNS, DHCP, FTP, WSUS, IIS, and Web server
- Design, Analysis, and Development for n-tier applications including Software Development Life Cycle (SDLC) and Agile methodology.
Responsibilities
- Support production environment and keep Charles Schwab's shared environments available for customers.
- Partner within the Support organizations to build and rollout plans for enhanced telemetry and reduce defects for software delivery to multiple lower environments.
- Triage alerts & diagnosing/resolving critical issues, including handling implementation of changes.
- Complete real-time troubleshooting of critical application workflows and incorporating feedback to product development.
- Participate in hands-on enterprise systems administration, monitoring, and deployment activities.
- Find opportunities to build innovative tools and solving operations problems by building automation on a large enterprise and critical applications.
- Build scripts to automate operational tasks & incorporating the solutions into infrastructure.
Other
- Master’s in Cyber Security, Computer Science, Engineering, or a related field and 36 months of experience in a related occupation.
- Participate in on-call and after hours support.
- Coordinate and collaborate with release management relating to infrastructure other critical changes.
- Collaborate with Engineering, Scrum and Ops resources to provide technical expertise and support on key initiatives for system availability and reliability.
- Review programming and environment changes and raise awareness for potential impacts skills.