At ServiceNow, the business problem is to create product experiences that users and customers love, by using design to transform how people work around the world.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Experience in producing high-fidelity specifications for deliverables such as product design experiences, design languages, and frameworks across one or more domains or key strategic initiatives.
- Experience participating in the complete product development lifecycle of web and/or software applications.
- Experience in user experience design or industry experience (corporate, software, web or agency)
Responsibilities
- Lead large, cross-product initiatives and deliver world-class product experiences that will influence the product strategy and transform how people work around the world.
- Drive exceptional and innovative end-to-end user experience, design languages, and frameworks across one or more domains or key strategic initiatives.
- Provide strategic direction, vision, and leadership for large collaborative efforts with multidisciplinary teams.
Other
- 10+ years of relevant design experience.
- An inspiring portfolio demonstrating exceptional and innovative product design solutions for end-to-end user journeys that satisfy user needs and business objectives.
- Influence skills and drive to continuously improve product design processes across business units and design teams.
- Advocate for design value and purpose across the company and externally to elevate colleagues, teams, and community of practice.
