eBay is looking to transform the live commerce experience for sellers by addressing pain points in onboarding, streaming, inventory, and post-transaction management, aiming to achieve industry leadership in live commerce.
Requirements
- Advanced mastery of Figma, prototyping tools, and interactive design methods, demonstrated through a robust portfolio showcasing end-to-end product design, strategy, and delivery of complex seller-focused solutions across web and native platforms.
- Demonstrated ability to architect holistic, scalable design systems and drive cross-domain alignment.
- Advanced proficiency in journey mapping, service design documentation, and workshop facilitation.
- Experience leading design thinking activities, user-centered research, and qualitative validation within cross-functional squads.
- Background or deep interest in streaming, live commerce, video-first platforms, or game design.
Responsibilities
- Lead design strategy, architecture, and vision for eBay Live seller experiences, enabling retention and growth in a competitive live commerce landscape.
- Drive end-to-end product design, championing service-design methodologies to define and elevate the Live seller journey (onboarding, pre-stream, in-stream, post-stream, business management).
- Develop and iterate advanced design prototypes and narratives that bring innovative concepts to life for testing and refinement in partnership with Research and Content teams.
- Partner deeply with content and research peers to ensure seller perspectives, data, and storytelling inform UX strategy and execution across live commerce touchpoints.
- Drive executive-level presentations, storytelling, and crafting of design narratives that clearly communicate opportunities, solutions, and results to senior leadership and stakeholder audiences.
- Advocate for sellers by synthesizing research findings, competitive insights, and internal priorities into actionable UX strategy and design execution.
- Serve as a primary design lead and mentor for cross-team collaboration, contributing to Figma file development, service-design documentation, and process improvement initiatives.
Other
- 10+ years of professional product design experience, with deep expertise in live commerce, marketplace, or high-velocity seller experiences.
- Experience delivering compelling executive-level presentations, storytelling, and clear design narratives to influence senior leaders and drive alignment.
- Proven success influencing product vision, roadmap prioritization, and organizational advocacy for seller needs in a high-growth environment.
- Track record of building strong partnerships with content and research peers, and collaborating effectively across cross-functional design, product, engineering, and stakeholder communities.
- Inclusive, collaborative approach—building trusted relationships and coaching others to foster innovation within and across teams.
- Commitment to ongoing learning, mentoring, and advancing design excellence.
