Hims & Hers is looking to drive technical strategy and implementation of growth initiatives across their customer platform to enhance user acquisition, retention, and overall customer experience.
Requirements
- Proficiency in modern frontend frameworks (e.g., React, Next, GraphQL) and libraries, as well as backend technologies (e.g., Node.js, Python).
- Deep architectural expertise in designing scalable, resilient, and maintainable systems in a modern software environment.
- Expertise in operational excellence, including observability, incident response, reliability engineering, and risk mitigation.
- Experience introducing new architecture and design concepts, including coaching, adoption, and execution within your domain and aligned with tech organization strategies
- Raise the bar for code quality and engineering standards, ensuring that all solutions are robust, testable, observable, maintainable, secure, and scalable.
- Create and promote shared architectural patterns, tools, and infrastructure that improve engineering efficiency and velocity across teams.
- Proactively identify systemic risks and lead the design and implementation of resilient, observable, and scalable solutions.
Responsibilities
- Drive front-end excellence across Growth Engineering, ensuring the creation of fast, accessible, and visually polished experiences that reflect the Hims & Hers brand and delight users at every interaction.
- Champion UI performance, accessibility, and responsiveness, setting measurable standards (e.g., LCP, CLS, interactivity) and collaborating with teams to achieve top-tier metrics that directly improve conversion and engagement.
- Lead cross-team initiatives from inception through execution, coordinating stakeholders, managing risk, and ensuring delivery on key success metrics.
- Serve as the accountable technical leader for key systems or domains, taking ownership of both system outcomes and long-term evolution.
- Model principled decision-making, balancing short-term delivery with long-term system health and organizational scale.
- Champion cross-functional alignment, ensuring technical direction is tightly integrated with product strategy and roadmap priorities.
- Lead architectural design and evolution for systems that span multiple teams, aligning abstractions with long-term scalability and business goals.
Other
- 15+ years as a software engineer, shipping production code.
- Proven track record of leading complex projects and driving successful cross-team initiatives.
- Exceptional problem-solving skills and the ability to think critically and strategically in a fast-paced environment.
- Skilled in aligning engineering efforts with product and business goals, and influencing roadmap priorities with long-term scalability in mind.
- Comfortable navigating high ambiguity and enabling teams to execute effectively in evolving or uncertain environments.
