Amazon Robotics is seeking to solve real-world challenges by applying latest advances in robotics and automation to transform customers' experiences, and this role is part of the Advanced Manufacturing & Quality Engineering (AMQE) team responsible for Supplier Qualification, Supplier development and ongoing Supplier technical performance management.
Requirements
- 10+ years of experience performing Supplier Quality and Quality Engineering principles such as APQP, PPAP, DFX, and FMEA in new product introduction.
- Proficient in hardware failure root cause analysis and leading corrective and preventive actions.
- Hands-on experience with troubleshooting and resolving mechanical and electrical quality issues.
- Technical expertise in mechanical and electrical components common in robotics (e.g., robotic arms, control panels, cables, motors, PCBAs, metal fabrication, gears/bearings, sensors, vision systems)
- ASQ Certified Quality Engineer (CQE)
- Certified Internal or Lead Auditor training for ISO 9001:2015 QMS
- Familiarity with ISO 9001 Quality Management System Standards.
Responsibilities
- Review new supplier intake requests and perform supplier assessments (online pre-assessment and onsite audits)
- Identify risks and gaps through supplier assessment and share with stakeholders (Supply chain, Manufacturing and Engineering)
- Drive supplier development by addressing gaps identified in the assessment and ensure supplier is qualified prior to production scaling
- Provide support to part qualification through Material Approval Process
- Take ownership of supplier product quality, review failure data, perform root cause analysis, and initiate corrective actions internally and with suppliers as needed.
- Develop and implement quality processes to improve traceability, supplier management, and non-conformance management.
- Contribute to lessons learned and continuous improvement initiatives to enhance product quality and reliability in deployment environments.
Other
- Bachelor’s degree in mechanical, electrical, computer science, or a related engineering field.
- Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
- Ability to work in highly ambiguous environments and make informed decisions in real-time.
- Up to 50% travel to suppliers in NA, EU and Asia
- Comfortable working in field environments and using hand tools to troubleshoot and inspect products.
