Super Micro Computer is looking for an experienced Product Manager to introduce and promote Rack solution products to potential customers, driving development and delivery of next-generation Rack solution products.
Requirements
- Proven experience in High-Performance Computing and Rackmount solutions is highly preferred.
- Solid understanding of mechanical engineering principles, thermodynamics, fluid dynamics, and heat transfer concepts is highly advantageous.
- Strong awareness of data center market trends, competitor analysis, and the strengths and weaknesses of existing and emerging products.
- Strong understanding of the electric power industry, including power generation, transmission, and distribution technologies (transformers, generators, etc.).
- Deep understanding of product development and rackmount related technical solutions, with strong background in mechanical, thermal, and/or electrical engineering.
Responsibilities
- Develop and execute effective strategies for product deployment based on a thorough understanding of technical requirements and customer needs in the data center space.
- Collaborate with internal stakeholders, including business partners and technical teams, to identify and resolve product-related challenges and ensure alignment with customer expectations.
- Work closely with engineering teams (mechanical, electrical, thermal, and software) to define product specifications and ensure the technical feasibility of the designs.
- Leverage your mechanical and electrical engineering knowledge to understand and optimize Enterprise/HPC/GPU server solutions, focusing on efficiency, performance, and integration in Rackmount design.
- Engage in ongoing communication with customers to answer technical questions and address concerns, ensuring a responsive and supportive customer experience.
- Collaborate with engineering teams to create, review, and approve the Bill of Materials (BOM) to ensure alignment with product requirements and cost targets.
- Create and manage detailed technical and procedural documentation, design specifications, user guides, and troubleshooting guides for rack solutions products.
Other
- The individual must have the ability to identify potential customers, promote in-house solutions and build solid relationship with customer to ensure customer satisfaction.
- Create comprehensive positioning statements, marketing collateral, and sales training materials that clearly articulate product specifications and value propositions.
- Attend trade shows, customer visits, and project deployments at customer sites as needed. Up to 25% travel required.
- Exceptional communication and presentation skills are essential; you must effectively engage with customers, promote products, answer inquiries, and assimilate feedback.
- Fluency in Mandarin and English is highly preferred to facilitate effective collaboration and communication with our vendors and engineering teams in Asia and Taiwan.
