T-Mobile is looking to build and scale Enterprise AI products, platforms, and services to transform how the company operates internally and delivers value to customers and partners externally, driving automation, intelligent decision-making, personalization, and operational efficiencies that improve customer experiences and unlock new growth opportunities.
Requirements
- Agile Methodologies: Shown success in advising matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams.
- Technical Writing: Strong requirements elicitation, and shown writing skills including the ability to write concisely and clearly for different audiences.
- Agile Project Management: Experience with Agile backlog/project management tools.
- Collaboration: Experience with successive elaboration and ability to develop Initiatives, User Stories and features that the DevOps teams can ingest.
- Understanding of platform technologies and components such as security, performance, optimization, API integration. Knowledge of full technology stack on which your assigned product runs.
- Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS.
- Integration Knowledge and experience with integration patterns, API’s, and protocols such as REST, EDI, SOAP, etc.
Responsibilities
- Owns product end-to-end for complex or cross-platform Enterprise AI solutions of the highest complexity and scope, including defining, managing, and communicating vision, strategy, technical capabilities, and roadmaps.
- Designs and drives end-user research; partners with business, internal/external collaborators, and leadership to understand customer experience, identify unmet needs, and shape opportunities.
- Conducts quantitative and qualitative analysis to identify innovation opportunities, root causes of issues, and assess size and impact; partners with data scientists to derive insights.
- Uses rapid hypothesis testing (A/B tests, prototypes, cost-benefit/ROI/NPV analysis) to prioritize investments and guide product direction.
- Secures and manages product funding; monitors industry and technology trends to anticipate impacts and incorporate into product strategy.
- Communicates and presents product vision, roadmaps, and results to leadership; delivers ad hoc analysis and insights to support executive decision-making.
- Influences product features, technical improvements, and roadmap decisions to improve customer experience, scalability, and performance.
Other
- Bachelor's Degree Computer Science, Engineering, IT or equivalent experience.
- 6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment.
- 7+ years of relevant Product Management experience in an agile software product development environment.
- Excellent written and verbal communication skills to present technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders.
- Travel Required: Yes
