Twist Bioscience is seeking to bridge the gap between scientific experts and engineering teams by translating cutting-edge biological applications into actionable technical product requirements. The goal is to shape how scientific products and services are presented through innovative, user-centric digital platforms, ensuring alignment with business strategies and objectives.
Requirements
- 5+ years of experience in product ownership or digital product management in a scientific or biotech environment
- Experience directly related to technical product management, customer relationship management, or products, systems, or applications experience.
- Ability to gather and document detailed business requirements and work with users to complete user acceptance testing.
- Hands-on experience or academic background in mRNA therapeutics, synthetic biology workflows, MRD (Minimum Residual Disease), MGF (Multiplexed Gene Fragments), or DNA/RNA library generation.
- Familiarity with eCommerce platforms, Business Applications such as Salesforce.com and SAP
- Familiarity with development and code management systems like Jira and GitHub.
Responsibilities
- Develop and manage the IBT roadmap for your line of business, balancing competing priorities and in alignment with business needs and strategic objectives.
- Gather and document detailed business requirements for projects, ensuring clarity and alignment across teams.
- Engage and communicate effectively with diverse internal teams, including engineering, marketing, sales, operations, and customer support, to break down silos, synthesize insights from each group, and proactively identify and prioritize initiatives.
- Ensure that product decisions anticipate and address emerging business needs, positioning the organization to stay ahead of market demands.
- Lead all aspects of product development from ideation through discovery and launch, and be comfortable taking on many different tasks to implement and ship your product.
Other
- Bachelor’s degree in a life science, engineering, or associated scientific field; minimum of 5+ years of experience in a related field
- Excellent communication, collaboration, and relationship-building skills.
- Customer-centric mindset and a strong sense of customer empathy
- Ability to work in a fast-paced, agile development environment
- Passion for improving the accessibility and usability of scientific products through digital innovation.
