Blue Bird is seeking a Senior Technical Trainer / Content Developer to create and deliver training on automotive and heavy truck technologies, diagnostic tools, and platforms, with a focus on low and high voltage electrical troubleshooting and emerging automotive technology for their school buses.
Requirements
- High level of acumen regarding low and high voltage electrical trouble shooting is required.
- Creating and delivering training for low-voltage electrical diagnostics, high-voltage electric vehicle system diagnostics, engine fuel systems, engine performance, transmissions, and other serviceable systems and components on Blue Bird products is essential for success.
- Instructional design and curriculum development experience combined with a strong automotive service and training background are the main qualities necessary for potential applicants.
- Proficiency in instructional design principles and Microsoft Work, PowerPoint, and Excel
- Experience with electrical diagnostics on CAN – including J1939 and OBD2
- Experience with Ford Powertrain and diagnostic tooling and software
- Electric and alternatively-powered vehicle experience
Responsibilities
- Develop, organize and deliver comprehensive training curriculum including Instructor’s Guide, Workbooks, Presentations, post training resources and all other required materials for dealers on Blue Bird systems, technologies, and diagnostics
- Lead technical content collection, development, and posting
- Advise and assist instructional designers on technical training content asset collection for online and in-person training materials
- Organize and conduct in-person training sessions as well as remote training via Webinars
- Stay abreast of engineering designs and common field service ticket submissions for integration into new training curricula
- Collaborate with Field Service Engineering to ensure training content accuracy and relevance
- Assess training effectiveness and modify programs based on feedback and performance metrics
Other
- Meticulous, technical mindset with a desire to learn more about the Blue Bird product
- Exceptional communicator with the ability to articulate procedures and ideas verbally and in writing
- Self-starter with the ability to notice gaps in efficiency and adjust accordingly
- 7+ years of experience as an automotive Field Service Engineer or Field Service Technician
- 5+ years of experience as a Technical Trainer, preferably within the automotive industry
