Lincoln's Life Insurance and Annuity digital experiences need innovative design strategies to drive customer engagement and self-service.
Requirements
Advanced level experience with UX design/wireframe/prototyping tools (Axure preferred but not required)
Proven knowledge and implementation of web accessibility (ADA) as it relates to design and user experience
Understanding of responsive design and proven experience creating layouts for multiple breakpoints and devices
Proven experience working directly with development teams, providing direction and guidance throughout the SLDC.
Responsibilities
Understand customer needs and feelings through research activities (competitive research, stakeholder interviews, personas, etc.)
Create wireframes, prototypes, and designs focused on customer needs and analytics data
Conduct usability testing, when needed, to validate design decisions and interactions
Collaborate regularly with business partners and internal stakeholders throughout the design process to ensure business goals are being met
Work with other UX designers to maintain enterprise design standards and contribute to the ongoing evolution of Lincoln’s design style guide
Work closely with front-end developers to provide design specifications and direction during development of new experiences
Keep focus on continued education related to design tools, industry trends/research, competitor products, and design best practices
Other
7+ Years in user experience design directly aligned to the specific responsibilities for this position. (Required)
4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelors) minimum required in Visual Design, Computer Science, Information Systems, IT, Computer Engineering, or related field
Experience working in an Agile environment a plus
Hybrid : Employee will work 3 days a week in a Lincoln office
Relocation assistance: is not available for this opportunity.
