LexisNexis Legal & Professional is looking to enhance its business data products through user research to improve productivity and transform the overall business and practice of law.
Requirements
Understanding and experience with a variety of UX research methods, such as usability testing, interviews, surveys, card sorting, workshops, and more.
Experience using relevant tools for research analysis (e.g. Qualtrics, Excel, Tetra Insights) to expert level.
Experience and demonstrable understanding of the nuances of researching in different contexts (remote / in person / unmoderated /moderated).
Have a range of qualitative and quantitative research techniques and advanced analysis skills
Possess working experience with senior stakeholders to decide and plan a user research roadmap and communicate findings and recommendations
Be able to apply a range of methods such as contextual interviews and usability testing to suit the research question, project stage and timescales
Experience working collaboratively with colleagues in a wide range of roles and involving product teams and other stakeholders in the research process
Responsibilities
Leads major research projects.
Employs a range of methods; plans and conducts research; analyzes and communicates findings.
Examines analytics data to inform research strategy and qualitative insights.
Works with designers and product managers to ideate and iterate on solutions.
Creates use cases, anchored in research insights, and prioritizes via users.
Recruits independently and conducts work compliantly.
Mentors more junior researchers.
Other
Shape the business data products of tomorrow through UX research.
Collaborate with cross-functional teams to enhance user experiences.
Build strong relationships with stakeholders in different disciplines; influences their strategic priorities.
Crafts research strategy with stakeholders aligned to product and design strategy.
