Versant is looking to drive user research initiatives across its Fandango products and platforms to generate actionable insights and inform product direction
Requirements
- Experience conducting both foundational and tactical research employing variety of qualitative and quantitative research methods — including surveys, moderated and unmoderated usability studies, diary studies, digital ethnographies, card sorting exercises, focus groups, etc
- Deep understanding of the strengths and weaknesses of different research methods, including when and how to apply them during the product development lifecycle
- Broad familiarity with behavioral user analytics and how to incorporate them into UX research efforts
- Strong quantitative data analysis and statistical skills
- Experience with UX research tools and methodologies
- Familiarity with design and product development processes
- Experience with data analysis and interpretation
Responsibilities
- Lead research projects from inception to completion (including study design, participant recruitment, data collection, analysis, and presentation of findings for generative and evaluative research studies on multiple aspects of Fandango products and experiences
- Translate complex research findings into clear, actionable insights and communicate them independently and effectively to stakeholders at all levels
- Collaborate closely with Product Managers, Designers, Engineers, and Data Analysts to inform product direction and measure impact
- Contribute to the strategic vision for UX across the company, particularly as it relates to media consumption, personalization, accessibility, and cross-platform engagement
- Own and drive your user research roadmap, ensuring stakeholder and product needs are met and well aligned to achieve organizational KPIs and goals
- Influence strategic and tactical product roadmaps
- Staying on top of industry trends and emerging technologies, continuously evolving our research methodologies and approaches
Other
- Bachelor’s degree in HCDE, Human-Computer Interaction, Human Factors, Psychology, Cognitive Science, or a related field
- 7+ years’ experience of leading UX research that has influenced product decisions though research insights in digital consumer products – media, streaming, or content platforms is a strong plus
- Excellent data storytelling and presentation skills
- Experience collaborating with and influencing senior stakeholders
- Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week
