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Staff AI - ML Engineer

eHealth

$152,200 - $190,300
Sep 23, 2025
Remote, US
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eHealth is seeking a Staff AI/ML Engineer to design and build the company's next-generation AI-powered services and intelligent systems, focusing on developing foundational AI/ML services and components for intelligent automation, data processing, and decision-making.

Requirements

  • Proven track record of delivering innovative AI/ML solutions across complex systems and enterprise environments.
  • Strong experience with Retrieval-Augmented Generation (RAG) architectures and their practical implementation.
  • Hands-on expertise in building AI agents using frameworks such as LangChain, AutoGen, and CrewAI.
  • Deep knowledge of prompt engineering and optimization strategies for maximizing model performance.
  • Extensive experience in training, fine-tuning, and deploying both traditional machine learning models and large language models (LLMs).
  • Skilled in working with open-source LLMs (e.g., LLaMA, Mistral, Falcon), including training from scratch and fine-tuning using frameworks like LoRA, QLoRA, and PEFT.
  • Proficient in Python and modern ML libraries including TensorFlow, PyTorch, and Hugging Face.

Responsibilities

  • Design, develop, and deploy AI/ML solutions for Core Service Engineering initiatives
  • Build and optimize RAG (Retrieval-Augmented Generation) systems to enhance our knowledge management and customer service capabilities
  • Develop AI agents and implement agent frameworks to automate complex workflows and decision-making processes
  • Create and refine prompts for various AI models to ensure optimal performance and accuracy
  • Train, fine-tune, and deploy machine learning models for production use cases
  • Work with talented team of engineers to deliver top quality AI/ML solutions on challenging projects to delight customers and business stakeholders
  • Contribute towards establishing AI/ML development standards & evaluating technology choices

Other

  • You are a solution-centric, results-oriented, and experienced AI/ML Engineer.
  • You want to "build what's right, not what's easy."
  • You will work with other engineers in a collaborative environment to improve the overall quality while achieving timely delivery of projects.
  • You are ambitious, talented, and driven to make the team and project successful.
  • Collaborate with leaders in Engineering, Product Management, and other teams giving input on what is both intuitive and feasible from an AI/ML perspective.