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Trellis Logo

Staff Backend Engineer, Conversational AI

Trellis

$195,000 - $205,000
Sep 11, 2025
Remote, US
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Trellis aims to make shopping for home and auto insurance faster, smarter, and easier for everyday Americans by leveraging ML and GenAI to power intelligent customer experiences and natural conversations between users and the platform.

Requirements

  • 7+ years' experience developing software in a production environment
  • 4+ years' experience in a senior engineer role
  • Ability to lead projects from conception through execution
  • Production experience with Node.js and Typescript
  • Proven experience working in backend systems, designing RESTful APIs and codifying business logic on top of data stores
  • Experience in product development where you were a key decision maker
  • Cross-functional leadership and collaboration experience

Responsibilities

  • Architect and build intelligent systems that power natural, engaging conversations between users and our platform.
  • Transform high-level product initiatives into scalable, well-tested technical solutions.
  • Lead the way on complex projects by defining scope, setting technical direction, and mentoring teammates along the way.
  • Guide the team through tough challenges, offer thoughtful code reviews, and contribute to a culture of continuous learning and collaboration.
  • Onboarding new teammates or refining our LLM-driven infrastructure.
  • Own the ideation and execution of high-impact projects that directly influence the user experience and business outcomes.
  • Flesh out and evolve the Conversational AI Engineering roadmap alongside product and technical leadership.

Other

  • Meticulous: You pay attention to detail and take pride in what you deliver
  • Articulate: You succinctly and effectively communicate verbal and written technical and non-technical ideas and topics
  • Kind, not (just) nice: You provide tough feedback in a clear and concise manner that does not diminish or belittle the recipient
  • Opinionated: You bring strong opinions to discussions but are willing to change your mind when presented with new or better information
  • Product-minded: You focus on the "why" just as much as the "what" or "how"