Illumina is expanding access to genomic technology to realize health equity for billions of people around the world. The Staff Business Intelligence Analyst is responsible for analyzing product, commercial and research data to help drive strategic decision making across R&D, product, and marketing for Illumina’s software and informatics portfolio.
Requirements
- Proficiency in SQL, data visualization tools, and data modeling.
- Strong understanding of software development lifecycles and SaaS metrics.
- Experience with cloud data platforms (e.g., Snowflake, BigQuery, Redshift).
Responsibilities
- Design and develop business intelligence solutions (dashboards, reports, data models) using tools like Tableau and Salesforce.
- Analyze software product usage data to identify trends, user behavior, and opportunities for product improvement.
- Collaborate with product, R&D, and marketing teams to define KPIs and track performance metrics.
- Extract, clean, and validate data from various sources (e.g., Salesforce, SAP, Zuora, product databases, cloud platforms).
- Take initiative to develop and implement new processes to strengthen data accuracy and enhance efficiency.
- Present insights and recommendations to stakeholders through compelling visualizations and storytelling.
- Monitor data quality and integrity, ensuring consistency across systems and reports.
Other
- Minimum of 8 years of related experience with a bachelor's degree in computer science, data analytics, business, or related field; or 6 years and master's degree; or 3 years and PhD.
- Excellent communication skills, both verbal and written, with the ability to translate complex data into clear business narratives.
- Demonstrated ability to work with ambiguous requirements, adapt, and learn.
- Must be a self-starter, with relentless curiosity and attention to detail.
- Detail oriented, proactive, works independently, works well with others
