Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Requirements
- Proficient in SQL, developing and documenting data models, and experience managing a modern BI tool like Metabase or Looker
- Experience with Palantir Foundry, Snowflake, and/or dbt (bonus)
- Fluency with Python or another language for statistical analysis (bonus)
- Prior experience working with Operations or as an Operations Analyst (bonus)
- 9+ years of full-time experience using data to surface key insights and recommendations from data, solving real world problems, and supporting decision making within growth, product, revenue, or operations teams
- 6+ years of full-time experience at a high-growth technology startup
- Experience with data modeling and reverse ETL (bonus)
Responsibilities
- Become a trusted strategic partner to our operations and business teams (growth, revenue, and customer success), and work with them to define analytics requirements, identify important questions, and help answer them with data.
- Support the operational needs of business stakeholders by delivering high-quality output from data modeling and reverse ETL.
- Collaborate with Data and Product Analysts, Data Engineers, Data Scientists, and stakeholders across the company to model data in a scalable way and present it in an impactful and digestible way that leads to better business decisions.
- Tell compelling stories through data, articulating technical information to a non-technical audience
- Use data to surface key insights and recommendations from data, solving real world problems, and supporting decision making within growth, product, revenue, or operations teams
- Build relationships with the people you work with
- Prioritize, meet deadlines, and identify opportunities with limited oversight
Other
- 9+ years of full-time experience
- 6+ years of full-time experience at a high-growth technology startup
- Adept at building relationships with the people you work with
- Willingness to 'do the dishes' - no task is below you, and you're willing to do what's needed and leverage different skill-sets to make partner teams and the overall business successful.
- Inherent curiosity and analytical follow-through - you can't help but ask 'why?' and love using data and logic to explore potential solutions
- A self-starter mentality with the ability to prioritize, meet deadlines, and identify opportunities with limited oversight
- Motivated by our mission. We are working to solve the biggest problems in mental health care today (access and affordability)
- 16-week parental leave for eligible employees
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
