To build out SoFi's crypto products and services by identifying strategic opportunities, measuring KPIs, and driving informed actions
Requirements
Bachelor’s degree required (Masters preferred) in Computer Science, Math, Physics, Engineering or quantitative field
7+ years of relevant work experience
Strong programming skills in SQL, Python and proficiency in Tableau
Experience with experimentation and hypothesis testing
Familiarity with Generative AI systems, including RAG and LLMs
Strong relationship building and collaborative skills
Responsibilities
Work with product and business managers to identify strategic opportunities, measure KPIs to craft compelling stories, make data-driven recommendations, and drive informed actions
Own end-to-end product analytics workflow including formulating success metrics, socializing them across the organization, and creating dashboards/reports
Act as a curator of data by defining, instrumenting, and tracking necessary analytics of our products by working cross functionally with engineering and product teams
Analyze and present customer behavior metrics, including funnel conversion, user churn, feature engagement, lifetime value (LTV), and cross-sell
Build exploratory & predictive models to help decision makers understand customer behaviors and segmentation
Build foundational resources for RAG based querying approaches that are powered by an LLM
Other
Bachelor’s degree required (Masters preferred) in Computer Science, Math, Physics, Engineering or quantitative field
7+ years of relevant work experience
High EQ with ability to influence outcomes and communicate self-serve AI solutions to cross functional teams
Ability to communicate assertively and succinctly therefore being able to influence stakeholders to make data driven decisions
