Zocdoc is looking to solve the problem of inefficient healthcare services by giving power to the patient, making it easy to find and book in-person or virtual care, and driving quality up and prices down.
Requirements
- 8+ years of experience in data science, machine learning or related roles
- Proven success in developing LTV models, survival models, uplift models, or similar frameworks for customer prediction, targeting, and optimization.
- Expertise in SQL and Python (pandas, NumPy, scikit-learn, statsmodels) for data manipulation, analysis and statistical modeling.
- Deep knowledge of experimentation and causal inference, including statistical power analysis, experiment design, variance reduction techniques, and quasi-experimental methodologies.
- Experience working in cross-functional product organizations
- Experience shaping and scaling analytics functions, not just building individual models
- Master’s or PhD in a quantitative field such as Statistics, Economics, Applied Math
Responsibilities
- Partner with product and commercial partners to drive product & business strategy by translating insights into actionable recommendations.
- Identify, design, and guide the development of analytical models that drive insights into provider utilization, acquisition, retention, patient engagement and client ROI.
- Architect and execute experimentation and causal inference frameworks, including A/B testing design, quasi-experimental approaches (e.g., DiD, synthetic controls), and advanced causal inference methods such as propensity modeling or causal forests.
- Develop and apply statistical frameworks, and establish scalable systems and best practices to quantify the impact of product and commercial initiatives.
- Partner with Engineering to ensure data quality, feature availability, correct event instrumentation, and scalable data pipelines that enable trustworthy analysis and reporting.
- Influencing across teams, mentoring analysts and data scientists, participating in recruitment and elevating the quality of analytical work across Zocdoc.
- Design and scale analytical systems
Other
- Strong communication skills, capable of influencing non-technical stakeholders
- Experience working in a SaaS organization
- 8+ years of experience
- Master’s or PhD in a quantitative field
- Unlimited Vacation
