Pomelo Care aims to enhance patient engagement and retention to improve the lives of moms and babies by building innovative, data-driven products. The company seeks to expand access to quality healthcare for women and children through evidence-based care and a 24/7 multispecialty model.
Requirements
- You have 6+ years professional experience in data science, product analytics, or data engineering
- You have 2+ years professional experience working in healthcare, consumer health, or high-touch consumer products
- Expert proficiency in both SQL and Python, with demonstrated ability to work across the full data stack
- Strong product sense with experience in product prototyping, A/B testing, and user behavior analysis
- Proven track record of scoping and implementing data-driven product solutions to complex, ambiguous problems
- Experience with data visualization and dashboarding tools (e.g., Looker, Tableau, Metabase)
- Experience working with modern data stack tools (e.g., dbt, Airflow, Snowflake)
Responsibilities
- Become an expert in patient behavior, engagement patterns, and retention drivers, owning the team’s data science roadmap and playing a foundational role in shaping Pomelo's patient experience strategy
- Collaborate deeply with the Marketing team to build and optimize a multi-channel enrollment strategy. You will build attribution models, analyze funnel conversion rates, and identify the best ways to allocate resources towards patient enrollment.
- Define and iterate on key metrics that define the health of the business, such as enrollment and retention rates, and present insights to Pomelo’s leadership team
- Complete exploratory analyses to inform development of enrollment and engagement-focused features, such as conversation topic categorization and patient journey segmentations
- Build robust data pipelines and analytics infrastructure that connect external, marketing and product usage data, creating a unified view of the patient journey.
- Lead the team’s approach to A/B testing across marketing and product initiatives to accurately measure impact
- Collaborate closely with Product, Clinical, and Engineering teams to translate patient insights into actionable product improvements and new feature development
Other
- Passionate about improving maternal health outcomes and creating exceptional patient experiences
- Comfortable leading cross-functional initiatives with Product, Engineering, and Clinical teams as a strategic partner and technical expert
- A strong communicator and a keen nose for value - someone who can easily and quickly understand the needs of different audiences
