Intuit is looking to solve the problem of bridging business strategy and technical execution by designing, automating, and optimizing end-to-end workflows that drive transformation across Intuit's service and operational ecosystems.
Requirements
- Strong programming experience in Python (required); experience with JavaScript, Go, or similar languages a plus.
- Experience in process automation, process mining, data pipelines, and system integrations using APIs and cloud-native tools.
- Expertise interfacing with Large Language Models (LLMs) and building Agentic AI systems that interact with APIs, data, and end-users.
- Proficiency in AWS services (Lambda, S3, API Gateway, DynamoDB, Step Functions, CloudFormation, etc.).
- Experience with Jenkins, microservices, and MSAAS architectures.
- Understanding of event-driven automation, and data governance/security principles.
Responsibilities
- Lead the design and deployment of intelligent process automation solutions across Customer Success and adjacent business units.
- Architect integrated systems connecting CRM, data pipelines, APIs, and AI services using AWS infrastructure, Jenkins, and microservice (MSAAS) environments.
- Translate business requirements into solution blueprints and software design documentation that define data flow, integration points, and automation logic.
- Oversee solution design from conceptualization to production, ensuring alignment with the company's automation strategy and governance frameworks.
- Build Agentic AI capabilities that can autonomously perform business processes or support human decision-making.
- Design and implement LLM-based interfaces and workflows for process orchestration, text understanding, and automation triggering.
- Develop, test, and deploy Python-based automation frameworks, scripts, and microservices for workflow optimization.
Other
- Proven ability to design solutions that blend technical feasibility with business impact.
- Strong business acumen and understanding of operational processes, metrics, and automation ROI.
- Skilled communicator — able to articulate technical strategies to non-technical stakeholders.
- Demonstrated ownership, accountability, and influence in cross-functional environments.
- Experience in driving process transformation initiatives across large-scale organizations.
