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Staff Data Scientist, Trust & Safety

Character

Salary not specified
Oct 3, 2025
New York, NY, US • Menlo Park, CA, US
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Character.AI is building the future of open-ended interactions between people and intelligent agents, requiring rethinking design, user interfaces, and interactions from first principles. They are seeking a Data Scientist to shape the user experience of their AI entertainment products and scale the company into its next era, with a focus on trust and safety in a two-sided ecosystem of Creators and Users.

Requirements

  • deep understanding of safety metrics and online harms derived from user-centric data
  • strong portfolio showcasing their craft
  • passion for pushing the boundaries of what's possible with AI
  • strong background in trust & safety in consumer products
  • Ecosystems data science or B2C/C2C marketplace experience

Responsibilities

  • collaborate closely with Product cross-functional teams to design innovative, user-centered solutions that delight and inspire our customers
  • work to support our Safety team across a number of product areas, with a major focus on our two-side ecosystem of Creators and Users that together create the Characters and experiences that power the platform
  • Have a strong intuition for choosing the right questions to ask and quickly driving to key insights
  • Excel at turning findings into actionable next steps and working with engineering to execute
  • Enjoy leaning into high velocity experimentation
  • Are capable of standing up Character.AI's data science efforts, including the tools and systems that you will need to work effectively as we scale

Other

  • 7+ years of experience at data science leadership at chat, social media, or UGC product companies
  • 2+ years of experience as a data scientist supporting the trust & safety function
  • At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.