Character.AI is building the future of open-ended interactions between people and intelligent agents, requiring rethinking design, user interfaces, and interactions from first principles. They are seeking a Data Scientist to shape the user experience of their AI entertainment products and scale the company into its next era, with a focus on trust and safety in a two-sided ecosystem of Creators and Users.
Requirements
- deep understanding of safety metrics and online harms derived from user-centric data
- strong portfolio showcasing their craft
- passion for pushing the boundaries of what's possible with AI
- strong background in trust & safety in consumer products
- Ecosystems data science or B2C/C2C marketplace experience
Responsibilities
- collaborate closely with Product cross-functional teams to design innovative, user-centered solutions that delight and inspire our customers
- work to support our Safety team across a number of product areas, with a major focus on our two-side ecosystem of Creators and Users that together create the Characters and experiences that power the platform
- Have a strong intuition for choosing the right questions to ask and quickly driving to key insights
- Excel at turning findings into actionable next steps and working with engineering to execute
- Enjoy leaning into high velocity experimentation
- Are capable of standing up Character.AI's data science efforts, including the tools and systems that you will need to work effectively as we scale
Other
- 7+ years of experience at data science leadership at chat, social media, or UGC product companies
- 2+ years of experience as a data scientist supporting the trust & safety function
- At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.