Apollo is looking to improve its developer education strategy to onboard, activate, and grow its user base, particularly focusing on developers building applications with GraphQL, API orchestration, and AI-first architectures.
Requirements
- 8+ years experience in technical education, developer relations, or technical writing—ideally within a developer-first or API-centric company.
- A strong portfolio of developer education work (docs, courses, videos, workshops, etc.).
- Deep understanding of developer audiences and the ability to translate complex technical concepts into engaging learning experiences.
- Experience with GraphQL and/or cloud-native tools; bonus if you’ve worked on orchestration, networking, or platform infrastructure.
- A product mindset—you see docs and education as part of the end-to-end product experience.
- Strategic thinking paired with a hands-on, bias-for-action approach.
- Bonus: experience using AI tools for content creation or experimentation.
Responsibilities
- Own the developer education strategy for a product area (e.g., MCP Server, GraphOS Cloud, Apollo Router, etc.).
- Design and deliver a learning experience that’s clear, scalable, and engaging—from docs to deep dives to live workshops.
- Write, structure, and maintain documentation and tutorials that help developers achieve goals fast—whether they’re GraphQL newcomers or experienced engineers.
- Use data and user research to identify educational gaps, reduce onboarding friction, and improve developer outcomes.
- Lead high-impact cross-functional initiatives (e.g., certification programs, onboarding redesigns, AI-assisted learning pilots).
- Mentor other educators and guide best practices for instructional design, content systems, and measurement.
- Shape the next generation of Apollo education, infusing our content with a strong point of view, grounding it in developer outcomes, and helping us transform how technical education supports acquisition, activation, and growth.
Other
- Collaborate across Product and Go-to-Market teams to align on narrative, ensure launch readiness, and deliver education that accelerates adoption.
- Experience guiding editorial calendars, launching major initiatives, and collaborating cross-functionally at a senior level.
- Mentor and review work of junior team members and cross-functional contributors, ensuring content consistency and quality across launches.
- This is a remote position that can be done from anywhere in the US or Canada.
- Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.
